To our Valued Clients and Community:

Following my communication of last week I want to provide an update as to the current state of our employees and our overall operations.

I am pleased to inform you that we have successfully relocated our sales, customer service, finance, creative, and IT teams to remote locations and they are all working diligently to ensure there is no disruption to the best in class service you are accustomed to receiving from Carnegie.

Our shipping, warehousing and distribution teams are continuing to receive, ship and process orders to make sure you receive them in a timely manner, and our supply chain remains intact and operational. With our supply of products to the healthcare industry being of utmost importance in these challenging times we are committed to the health, safety and welfare of our team. We do recognize that there may be issues in your ability to receive orders during the upcoming weeks, so we are committed to working closely with you to mitigate any issues. Please contact your sales service representative if needed.

Our sample department, working remotely, is fully operational and ready to service your needs so you can continue to service your clients. [email protected]

Our sales and sales service teams will continue to remain in close contact with you through a series of virtual tools we have in place to ensure you can continue to receive the support, collaboration and care that Carnegie has always provided. Service can be reached at [email protected] or 1.800.727.6770

Our Design Ally team is fully operational, providing curated sample services and Xorel Artform project services. Desing Ally can be reached at  [email protected] or and
We, the employees of Carnegie, are committed to the health and safety of our communities. I know that working together with you, we will come through this crisis stronger than before.

As we navigate through this situation I will continue to communicate and update you on any new developments. In the meantime, please feel free to reach out with any questions, concerns or feedback you may have.

In good health,
Jim Kaplan, CEO